I was just Google-ing our company and noticed there was 3 reviews on the Google places page. Can we delete them?
I think this one stands pretty well on it's own.
Monday, February 13, 2012
Tuesday, January 31, 2012
I can't print...
User: "I can print from some programs but not others. When I go to file print and then hit print again a box comes up to save as."
Tech: "When you click file then print was does the print to drop-down say?"
User: "XPS Document Image Writer, oh I should probably change that, huh. I used that to print and send something to someone."
Tech: "When you click file then print was does the print to drop-down say?"
User: "XPS Document Image Writer, oh I should probably change that, huh. I used that to print and send something to someone."
Wednesday, January 25, 2012
I don't own it
So I get a phone call today that goes like this:
"I am trying to log into this vendor's website and it tells me that my account is locked or that log on restrictions may be in affect. It says to call my account manager to have my account unlocked. What should I do?"
I should have said:
"Let me pull out my magic internet fixing wand and take care of something I don't own and have zero control over because you chose to use an outside vendor instead of letting us purchase the software required to do the job."
"I am trying to log into this vendor's website and it tells me that my account is locked or that log on restrictions may be in affect. It says to call my account manager to have my account unlocked. What should I do?"
I should have said:
"Let me pull out my magic internet fixing wand and take care of something I don't own and have zero control over because you chose to use an outside vendor instead of letting us purchase the software required to do the job."
Tuesday, December 27, 2011
Unwrite
"Hi
Is there a way to unwrite a USB. It says my USB is write protected…?"
I am thinking this would have been better if there was an extra word or two in there but the first thing I though of when I saw unwrite was to reply: "Press Delete". Then I realized it was a GPO we use at the office to control write access to removable devices for most employees. What makes this even better is this user in the last 2 weeks has come to me fully aware of this policy and asked me to put a file on flash drive for them.
Is there a way to unwrite a USB. It says my USB is write protected…?"
I am thinking this would have been better if there was an extra word or two in there but the first thing I though of when I saw unwrite was to reply: "Press Delete". Then I realized it was a GPO we use at the office to control write access to removable devices for most employees. What makes this even better is this user in the last 2 weeks has come to me fully aware of this policy and asked me to put a file on flash drive for them.
Welcome
Every day I get asked about 20 questions that lead me to go home and grab my favorite bottle out of the closet and mix up a drink. The other day when it happened five minutes after I got into the building I thought why not make something out of it. So I present to you the questions that I get that I just don't understand. I will try put some explanation if need since some of these require a little back story. Enjoy and remember the next time you see your IT guy a the bar after work, buy him a beer. I also want to say that if I work with you and your stuff ends up here please do not be offended it is all in good will. This site is meant to be funny nothing more, I ask stupid questions about my car all the time and a lot of other things I don't understand.
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